Shipping & Delivery

Orders are shipped on Monday, Tuesday, and/or Wednesday.  ALL ORDERS ARE SHIPPED VIA USPS PRIORITY EXPRESS ONLY.

​Payment is due prior to shipping.  The MAXIMUM number of chicks that we will ship in one box are 12. 

If you order more than 12, we will ship your order in separate boxes with the chicks divided evenly between the boxes. 

IMPORTANT:  You will be charged a shipping fee for EACH box required to ship your chicks. 

You will receive the tracking number by email and an ETA when the birds are shipped.

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Unfortunately, the USPS Priority Express does not guarantee OVERNIGHT delivery of chicks. 

1, 2, or 3-day delivery depends on your zip code location. 

Please contact your local post office and alert them of the expected delivery. 

Chicks will be held at your local post office for you to pick up.  

We encourage you to track your shipment progress and opt for ALL text or email tracking updates.

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Since we are dependent on USPS for delivery, we DO NOT refund shipping,

if your delivery does not arrive by the estimated delivery date.
 

72-Hour Live Chick Guarantee

A MINIMUM of six chicks is required for a shipping order. 

Thornfield Poultry guarantees receipt of the same number of chicks ordered,

unless otherwise agreed upon, and their survival for 72 hours after you receive them.

If any die within that 72 hour period, we will refund you for the cost of those chicks.

Unfortunately, we do not replace deceased birds, but refund the value of the deceased birds.

A photo will be required to complete your refund, so we strongly recommend you take a photo

of your received chicks as soon as you pick them up. 

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Please contact us immediately (no later than 72 hours after the receipt of your birds) via

info@thornfieldpoultry.com and at 919-302-5921, if any chicks are dead upon arrival.